Faxing is So 1985!

Why do companies want paperwork faxed and then call you 2 weeks later to say they haven't received it, so you ask to speak to their supervisor because you are looking at the fax verification report that clearly shows it was indeed received, and magically they say they got it but it was "just lines", whatever that means!!!

Grrr... can anyone please explain to me why this outdated technology is still in existance if it is so damned unreliable?! I mean seriously, wouldn't it be easier to get an email attachment with a PDF file (that would be an Adobe Acrobat file that is readable on, oh, I don't know, 99.999999999999999999999999999% of all computers except for that really really really old one in San Jose, CA sitting in somebody's garage collecting dust all over its circuitry) than seeing what pops out of a huge unitasker that requires a telephone line to "work" properly?

I mean, c'mon, it makes me want to scream! And when talking to these people over the phone, they don't understand why you wouldn't have one of these devices just lying around the house, as if it was as common as a toilet bowl.

But, I don't know why I'm all riled up about this, my partner Greggy's the one who got the phone call!